For new users on how to create a UniFi account.

We generally recommend creating a UniFi Account before you add yourself to a Unifi device


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  1. Open your preferred browser and enter account.ui.com

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  2. In the UniFi page, navigate to the bottom and click on Create One to make an account.

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  3. You will be asked to provide general information to create your UniFi account. Complete sign up to proceed.

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  4. After registering for the account, you will need to check your email to verify your account before signing in.

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  5. You will be prompted to choose whether to add Multi-Factor authentication. We recommend to enable it to prevent unauthorized access.

    1. Note: You can enable this in the UniFi account settings.

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  6. Once your account is verified, enter your username/email and then enter your password.

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  7. Once logged in, you will be inside your account settings. Navigate to the top right and click on UniFi.

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  8. Now you are in the site manager portal. Once here, please wait for Space Cadets to invite you to your new UniFi Device.

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Need Help?

Please contact us at [email protected] for any further assistance!