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Unifi Protect

How to access through mobile app & web browser

  1. Mobile Application (IOS):

    1. First, open your App Store.

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    2. In the App Store, tap on the Search icon on the bottom right. Then type Unifi Protect on the top search bar.

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    3. Once you have located the application (Has a camera with a blue background) tap on Get to download the application.

      1. You may be prompted to enter your Apple ID login, do so to install the application on your mobile device. Once it’s done downloading, press Open to open the application.

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    4. Once the app has been opened, you’ll have to enter your account.ui.com Account email and password to log in.

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    5. Once logged in, you should see your devices. Choose your correct site.

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  2. Mobile Application (Android):

    1. First, locate your Google Play Store app. Tap on it to open it.

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    2. Once inside the Play Store, navigate to the top search bar and enter in Unifi Protect.

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    3. After searching for the application, it will appear as one of the first options. Tap Install to install the application. You may have to enter your google email and password to download, do so if prompted.

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    4. After the application is done downloading, tap Open to open the application.

    5. Once the application is opened, you will be prompted to Enable location. This helps you to find consoles and devices in order to pair them. Tap on Continue.

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    6. Lastly, you’ll have to enter your account.ui.com Account email and password to log in.

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  3. Web Browser:

    1. Open your preferred web browser and enter unifi.ui.com.

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    2. Once in the website, you’ll be prompted to enter your Email or Username and your password.

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    3. After entering your login information, you will be in the Site Manager home page. Navigate for the your site and you will see a small protect icon. Click on it to access Unifi Protect.

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    4. Once you have clicked on the protect Icon, you will be taken to the Unifi Protect dashboard where you can see all of your security cameras including recordings and detections.

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How to view playback of multiple cameras

Playback allows you to view recorded footage. This can be seen on both a mobile device and your preferred web browser.

  1. Mobile Device (IOS) :

    1. Within your iPhone’s applications, locate and open the Protect application.

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    2. When the application is opened, there will be a dropdown option at the top of the screen where you can choose your own site/console. Tap on the correct site/console .

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    3. Once you’re in the site/console home screen, at the top you will see some motion captures. You are able to playback at different times to see the cameras captures.

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  2. Mobile Device (Android) :

    1. In Your Android device, look for the Unifi Protect application. Tap on it to open.

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    2. When inside the Unifi Protect application, choose your site/console to continue.

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    3. Once you’re in the site/console home screen, at the top you will see some motion captures. You are able to playback at different times to see the cameras captures.

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  3. Web Browser :

    1. Open your preferred browser and enter unifi.ui.com in your search bar. Once there, enter your email/username and password.

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    2. Once in the Site Manager home screen, you’ll see your site and below it will be a small camera icon below, click on your site/console’s camera icon to launch Unifi Protect.

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    3. You will see a left side bar, please click on the 3rd tab named Playback to view your camera’s captures.

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    4. Once in the Playback tab, you will see on the bottom, there will me all of cameras too choose from. After a camera is chosen, you’ll see a timeline on the right side. You can do this for each of your cameras.

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    5. On the right next to timeline are detections. Here you can see recorded videos with time slots next to it.

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How to review the timeline of a camera's video

Timeline feature allows users to adjust playback speed. If you need to look at a specific time, you are able to with the Timeline feature.

  1. Mobile Device (IOS) :
    1. Within your iPhone’s applications, locate and open the Protect application.

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    2. When the application is opened, there will be a dropdown option at the top of the screen where you can choose your own site/console . Tap on the correct site/console .

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    3. Once you’ve navigated to your site, there will be a bottom navigation bar. Please tap on the second one to open your Devices tab.

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    4. In the Devices tab, a navigation bar at the top provides options for All, Cameras and NVR(Network Video Recorder); Each camera displays a status indicator on the left side, showing its current connection status. Tap on the first camera you see to see the camera’s overview.

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    5. Inside overview, you can all the device specifications as well as the current status and connectivity. To view your playback, simply tap on the live feed video and scroll until you have checked the desired time.

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    6. Repeat the steps D through E for each of the cameras that you own to view the playback of your cameras.

  2. Mobile Device (Android) :
    1. In Your Android device, look for the Unifi Protect application. Tap on it to open.

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    2. When inside the Unifi Protect application, choose your site/console to continue.

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    3. In the site/console home screen there will be a bottom navigation bar ;Please tap on the second one to open your Devices tab.

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    4. In the Devices tab, a navigation bar at the top provides options for Cameras and NVR(Network Video Recorder); Each camera displays a status indicator on the left side, showing its current connection status. Tap on the first camera you see to see the camera’s overview.

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    5. Inside overview, you can all the device specifications as well ass the current status and connectivity. To view your playback, simply tap on the live feed video and scroll until you have checked the desired time.

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    6. You can also check previous dates as well.

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    7. Repeat the steps D through E for each of the cameras that you own to view the playback of your cameras.

  3. Web Browser :
    1. Open your preferred browser and enter unifi.ui.com in your search bar. Once there, enter your email/username and password.

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    2. Once in the Site Manager home screen, you’ll see your site and below it will be a small camera icon below, click on your site/console’s camera icon to launch Unifi Protect.

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    3. You will see a left side bar, please click on the 3rd tab named Playback to view your camera’s captures.

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    4. Once in the Playback tab, you will see on the bottom, there will me all of cameras too choose from. After a camera is chosen, you’ll see a timeline on the right side. You can do this for each of your cameras.

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    5. On the right next to timeline are detections. Here you can see recorded videos with time slots next to it.

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How to set motion detection, smart detection and crossing line zones